We accept credit cards and Paypal.
All mugs are shipped within 3-5 business days. If you need your items urgently, please contact us and we will get your item sent out straight away.
All mugs are sent in smash proof packaging, this means that breakages are very minimal. If you do receive an item that is damaged, we will ship another mug to you free of charge. All we ask for is a photo of the broken mug.
If you wish for a refund then please contact us within 14 days and you can have a full refund once the mug has been returned. Shipping paid by the buyer.
In all cases please contact us and we can work it out :)
Any questions about anything then please message us :)